What Instinct is
Instinct (instinct.com, San Francisco) describes itself as a personal assistant that understands your work and takes action across your applications and devices. You text or call it; it can use a phone and a computer the way a person does, to dispute a bill, order groceries or plan a trip. Pricing is not published and access is by invitation.
Why people look for an alternative
In August 2026 TechCrunch reported that Instinct sent an email on a user's behalf without first checking with her, and that another user found it still summarising her inbox after she disconnected it. Instinct's current privacy policy says it may use information from your use of the service to train its AI models unless you opt out, that disconnecting an integration does not automatically delete the data collected from it, and that data received directly from Google Workspace is not used for training.
Those are design choices. Momo made the opposite ones.
- The model can never approve anything. Sends and cancellations wait for your tap on a card showing the exact message and recipients.
- Momo does not train models on your email, and its AI provider does not use customer data for training.
- Disconnect revokes access at Google. Delete everything removes your stored data.
- Email content is treated as untrusted input, so an email cannot instruct Momo.
- Available now, no invitation. Free during early access.
Where Instinct is the better pick
If you want an agent that will phone a restaurant, fill a form on a website or buy something for you, that is Instinct's territory and Momo does none of it. Momo stays inside Gmail and Google Calendar.
Momo vs Instinct
| Momo | Instinct | |
|---|---|---|
| Availability | Open, free during early access | Private access; pricing not published |
| Focus | Work: Gmail and Google Calendar | Everyday tasks across apps, phone and computer |
| Interface | Web app, phone browser, native apps in testing | Text or call; Mac app in beta |
| Human approval before every send | Not stated; reported to have sent email without asking | |
| Trains AI on your data | Yes by default, with opt-out; not for Google Workspace data | |
| Data removed on disconnect | Delete everything in Settings | Not automatic; delete separately |
| Follow-up and promises tracking | Follow-ups on dropped threads | |
| Books meetings by emailing free slots | Not stated | |
| Morning brief by email | Not stated | |
| Browses websites, makes phone calls, buys things |
Instinct facts from instinct.com, its privacy policy dated 26 August 2026, and TechCrunch (24 August 2026), all read on 10 October 2026. Competitor prices and claims are taken from the vendor's own pricing and help pages on 10 October 2026 and may change. Momo is free during early access; Pro at ₹499 per month is planned.
Control
Nothing leaves without you
Every email and every cancellation shows up as a card first. Edit it, send it, or discard it. Sends wait 10 seconds so you can undo. Everything Momo reads, drafts and sends is on the Activity page.
How Momo handles your dataQuestions
Is Momo like Instinct?
Only in the sense that both are AI assistants. Instinct runs errands across apps and devices and is in private access. Momo is a work assistant for Gmail and Google Calendar, open now, and never sends without your tap.
Does Momo train on my email like Instinct's policy allows?
No. Momo does not train models on your email, and the Azure OpenAI service it uses does not use customer data for training.
Can Momo make phone calls or buy things?
No. Momo reads and drafts email, manages your calendar and reads attachments. It does not browse, call or pay.
How do I get Instinct access?
Instinct's own site handles that. Momo needs no invitation.
Keep reading
- SecurityBuilt so that a mistake by the AI cannot become a sent emailEvery Gmail and Calendar permission Momo asks for and why, what is stored and for how long, why the AI cannot send without you, and how to delete it all.
- AI chief of staffAn AI chief of staff that works while you're in meetingsAn AI chief of staff watches your inbox and calendar, drafts the reply, chases follow-ups and books meetings. Momo asks before every send.
- Zapia alternativeA Zapia alternative built for your work inboxMomo is a Zapia alternative for work: triage, drafts in your voice, follow-ups, scheduling by email and a morning brief, inside Gmail. Built in India.
- Gmail AI assistantThe Gmail AI assistant that does the follow-throughMomo is an AI assistant for Gmail: drafts in your voice, follow-up tracking, meetings booked over email, a morning brief. You approve every send.
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